Social Services

Please note that food boxes are currently only available from 9 a.m. to 12 p.m., Monday through Friday. 

Services Provided

Services	How Often for Services	Minimum Requirement for First Time	Who are Eligible
Bread and Pastries	Monday Through Friday	Signature on Sign-In Sheet	Open to the Public
Food Pantry	Every 30 Days	ID	Open to the Public
Clothing Vouchers	Every Four to Six Months	ID and Proof of Address	Open to the Public
Furniture Voucher	One-Time Service	ID, Proof of Address, and Proof of Income	For those that have exhausted other resources.
Diapers/Formula	Emergency Basis Only	ID and Proof of Address	Parents and/or Guardians Only
Vision Program	Emergency Basis Only (Only for those Without Insurance)	ID, Proof of Address, and Proof of Income	Those without insurance and those who have exhausted other resources.
Dental Program	Emergency Basis Only (Only for those Without Insurance)	ID, Proof of Address, and Proof of Income	Those without insurance and those who have exhausted other resources.
Prescription Program	Emergency Basis Only (Last Resort Only)	ID, Proof of Address, and Proof of Income	Those that have exhausted other resources.
Utility, Rental, and Shelter Assistance	Emergency Basis Only	ID, Proof of Address, and Proof of Income	Those going thru a very short term and/or unforeseen financial crises. (Based on Availability of Funds)

If you need assistance with a service that is not listed here, feel free to contact us. If you need a service not provided through The Salvation Army, we will do our best to connect you with another local service provider that can help. 

Contact Information

For more information, please call 775-688-4555 and select option 2.

You may also email salarmy.reno@usw.salvationarmy.org for assistance.

Office Hours

Food boxes are available from 9 a.m. to 12 p.m., Monday through Friday.
All other services are available from 1 to 3 p.m., Monday through Friday. 

Requirements

Most services require you to be a resident of Washoe County; however, we do offer transient services as well.  All persons will be required to show valid identification (an exception is made for persons requesting food for the first time), identifying information for other persons in the household, proof of residency and proof of income eligibility.

Type of Document	Accepted Document
ID for All Members in the Household	Valid ID (No Clarity Cards and No Photocopied IDs)
Proof of Address	Rent Receipt, Utility Bill, or Lease Agreement
Proof of Income	Recent Paystub, Award Letter, TANF Paperwork

Exceptions can be made for clients who are currently enrolled in a case management program. The TSA Social Services department would need a referral letter or an email from an agency representative letting us know about their client’s enrollment. Letter or emails from agency representatives may also be used in lieu of proof of address and income, one time. We will accept a photocopy of a client's ID only once, if it's accompanied by a letter or email from an agency representative.