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Social Services

Please note that food boxes are currently only available from 9 a.m. to 12 p.m., Monday through Friday. 

Services Provided

Services How Often for Services Minimum Requirement for First Time Who are Eligible
Bread and Pastries Monday Through Friday Signature on Sign-In Sheet Open to the Public
Food Pantry Every 30 Days ID Open to the Public
Clothing Vouchers Every Four to Six Months ID and Proof of Address Open to the Public
Furniture Voucher One-Time Service ID, Proof of Address, and Proof of Income For those that have exhausted other resources.
Diapers/Formula Emergency Basis Only ID and Proof of Address Parents and/or Guardians Only
Vision Program Emergency Basis Only (Only for those Without Insurance) ID, Proof of Address, and Proof of Income Those without insurance and those who have exhausted other resources.
Dental Program Emergency Basis Only (Only for those Without Insurance) ID, Proof of Address, and Proof of Income Those without insurance and those who have exhausted other resources.
Prescription Program Emergency Basis Only (Last Resort Only) ID, Proof of Address, and Proof of Income Those that have exhausted other resources.
Utility, Rental, and Shelter Assistance Emergency Basis Only ID, Proof of Address, and Proof of Income Those going thru a very short term and/or unforeseen financial crises. (Based on Availability of Funds)

If you need assistance with a service that is not listed here, feel free to contact us. If you need a service not provided through The Salvation Army, we will do our best to connect you with another local service provider that can help. 

Contact Information

For more information, please call 775-688-4555 and select option 2.

You may also email salarmy.reno@usw.salvationarmy.org for assistance.

Office Hours

Food boxes are available from 9 a.m. to 12 p.m., Monday through Friday.
All other services are available from 1 to 3 p.m., Monday through Friday. 

Requirements

Most services require you to be a resident of Washoe County; however, we do offer transient services as well.  All persons will be required to show valid identification (an exception is made for persons requesting food for the first time), identifying information for other persons in the household, proof of residency and proof of income eligibility.

Type of Document Accepted Document
ID for All Members in the Household Valid ID (No Clarity Cards and No Photocopied IDs)
Proof of Address Rent Receipt, Utility Bill, or Lease Agreement
Proof of Income Recent Paystub, Award Letter, TANF Paperwork

Exceptions can be made for clients who are currently enrolled in a case management program. The TSA Social Services department would need a referral letter or an email from an agency representative letting us know about their client’s enrollment. Letter or emails from agency representatives may also be used in lieu of proof of address and income, one time. We will accept a photocopy of a client's ID only once, if it's accompanied by a letter or email from an agency representative.